Payment Policy for RingXtop.com
Effective Date: May 16, 2025
At RingXtop.com, we aim to provide a secure, simple, and transparent payment experience for all our customers. This Payment Policy outlines the accepted payment methods, processing timelines, security practices, and important terms related to payments on our website.
1. Accepted Payment Methods
We accept the following payment options for your convenience:
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Credit & Debit Cards: Visa, MasterCard, JCB, American Express
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Bank Transfers: Local bank account transfers within Vietnam
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Digital Wallets: Momo, ZaloPay, ViettelPay (if applicable)
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Cash on Delivery (COD): Available for selected regions (Vietnam only)
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Other Options: Promotional or gift vouchers (where applicable)
All payments must be made in Vietnamese Dong (VND) unless otherwise stated.
2. Payment Processing
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For online payments, your order will only be confirmed once the transaction is successfully completed.
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For bank transfers, please include your Order ID in the payment description and notify our customer service. Orders are processed after payment confirmation.
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For Cash on Delivery (COD), payment is collected in cash at the time of delivery. Please ensure someone is available to receive the order.
3. Payment Security
We take your payment security seriously:
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All transactions are encrypted using SSL (Secure Socket Layer) technology.
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We do not store your credit card or payment details on our servers.
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Payments are processed through trusted third-party gateways that comply with PCI-DSS standards.
4. Pricing and Currency
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All product prices listed on RingXtop.com include applicable VAT unless otherwise stated.
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Shipping fees, if applicable, will be calculated and displayed at checkout.
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We reserve the right to change product prices at any time, but confirmed orders will not be affected by price changes.
5. Payment Issues
If you experience any issues while making a payment:
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Please ensure your card/account has sufficient funds.
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Double-check the payment information and internet connection.
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Contact your bank or payment provider if the transaction is declined.
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Contact our support team for assistance via email or phone (see below).
6. Fraud Prevention
For your protection and ours, we may conduct additional verification checks for high-value orders or suspected fraudulent activities. In such cases, your order may be delayed or canceled until verification is complete.
7. Refunds and Cancellations
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For information on refunds, returns, or cancellations, please refer to our Return & Refund Policy.
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Refunds will be processed via the original payment method and may take 5–10 business days, depending on your provider.
8. Contact Us
For any questions or support related to payments, please contact:
Email: support@ringxtop.com
Phone: +84-28-6682-8899
Website: https://ringxtop.com